SHIPPING & CUSTOMER INFORMATION
To Our Valued Customers,
It’s a wonderful time of the year, filled with gift giving and lots of skating. This Christmas period, our customers should expect a small delay in receiving deliveries on the lead up to Christmas Day, and through the holiday period.
To help you better understand our online ordering and delivery processes, we have provided you with some information about our couriers and our in-store processing times.
At Roller Derby Heaven, we endeavor to have all online orders picked and packed for you the next day. All orders will be tailored and sent with the appropriate courier to ensure fast and efficient deliveries. If there are any complications with your order, we will contact you right away.
We can help you spread the Merry
The festive season is here – and we’re expecting it to be an extra busy one. Here are some important dates and helpful tips to make it easier for you to spread the joy.
Australia Post (Entire Country - expect WA + NT)
Regular Post Cut Off - Monday 12th December
Express Post Cut Off - Monday 19th December
WA + NT
Regular Post - Monday 7th December
Express Post - Wednesday 14th December
As a piece of mind, we will do our very best to send your order with the courier we think will get to you the quickest. If you have any concerns we suggest that you opt for Express Postage at check out to allow lots of time to get to you before the big day.
All orders will be provided with tracking that can be monitored on their respected websites. As mentioned, all online orders will be sent the following day, although, once orders leave our store, your order is in the couriers hands.
We are working hard to make ourselves available to you at all times. Below you will find a list of our shop hours over the busy period, please feel free to give us a call in store or pop in yourself and see our huge range of stock! If you can't reach us by the phone you're welcome to pop a message into out chat function on the website and we will get back to you ASAP!
Phone: (02) 4973 3011
Address: 5 Brodie Street, Morisset, NSW, 2264
Monday 12th - 11am-4pm
Tuesday 13th - 11am - 4pm
Wednesday 14th - 11am - 4pm
Thursday 15th - 11am - 4pm
Friday 16th - 11am - 4pm
Saturday 17th - 10am - 3pm
Sunday 18th - Closed
Monday 19th - 11am - 4pm
Tuesday 20th - 11am - 4pm
Wednesday 21st - 11am - 4pm
Thursday 22nd - 11am - 2pm
Friday 23rd - 11am - 4pm
Saturday 24th - 10am - 3pm
Sunday 25th - Closed
Monday 26th - Closed
Tuesday 27th - Closed
Wednesday 28th -Closed
Thursday 29th - 11am - 4pm
Friday 30th - 11am - 4pm
Saturday 31st - Closed
Sunday 1st - Closed
Monday 2nd - Closed
Tuesday 3rd - Normal Trading Hours Resumes from this date
If you can't get to us within any of these hours, please call and enquire to whether we can arrange a special appointment for you.