SHIPPING & CUSTOMER INFORMATION
To Our Valued Customers,
It’s a wonderful time of the year, filled with gift giving and lots of skating. This Christmas period, our customers should expect a small delay in receiving deliveries on the lead up to Christmas Day, and through the holiday period.
To help you better understand our online ordering and delivery processes, we have provided you with some information about our couriers and our in-store processing times.
At Roller Derby Heaven, we endeavour to have all online orders picked and packed for you the next day. All orders will be tailored and sent with the appropriate courier to ensure fast and efficient deliveries. If there are any complications with your order, we will contact you right away.
We can help you spread the Merry
The festive season is here – and we’re expecting it to be an extra busy one. Here are some important dates and helpful tips to make it easier for you to spread the joy.
Australia Post (Entire Country - expect WA + NT)
Regular Post Cut Off - Monday 13th December
Express Post Cut Off - Monday 20th December
WA + NT
Regular Post - Monday 8th December
Express Post - Wednesday 15th December
As a piece of mind, we will do our very best to send your order with the courier we think will get to you the quickest. If you have any concerns we suggest that you opt for Express Postage at check out to allow lots of time to get to you before the big day.
ONLINE TRACKING
All orders will be provided with tracking that can be monitored on their respected websites. As mentioned, all online orders will be sent the following day, although, once orders leave our store, your order is in the couriers hands.
SHOP HOURS
We are working hard to make ourselves available to you at all times. Below you will find a list of our shop hours over the busy period, please feel free to give us a call in store or pop in yourself and see our huge range of stock! If you can't reach us by the phone you're welcome to pop a message into out chat function on the website and we will get back to you ASAP!
Phone: (02) 4973 3011
Address: 5 Brodie Street, Morisset, NSW, 2264
Email: rollerderbyheaven@bigpond.com
Saturday 11th - 10am -3pm
Sunday 12th - Closed
Monday 13th - 11am - 4:30pm
Tuesday 14th - 11am - 4:30pm
Wednesday 15th - 11am - 4:30pm
Thursday 16th - 11am - 4:30pm
Friday 17th - 11am - 4:30pm
Saturday 18th - 10am - 3:00pm
Sunday 19th - Closed
Monday 20th - 11am - 4:30pm
Tuesday 21st - 11am - 4:30pm
Wednesday 22md - 11am - 4:30pm
Thursday 23rd - 11am - 3:00pm
Friday 24th - 11am - 2pm
Saturday 25th - Closed
Sunday 26th - Closed
Monday 27th - Closed
Tuesday 28th - Closed
Wednesday 29th - 11am - 4:30pm
Thursday 30th - 11am - 4:30pm
Friday 31st - Closed
Saturday 1st - Closed
Sunday 2nd - Closed
Monday 3rd - Closed
Tuesday 4th - Normal Trading Hours Resumes from this date
If you can't get to us within any of these hours, please call and enquire to whether we can arrange a special appointment for you.